Tuesday, June 16, 2009

The patterns of nervous tension

The whole thing about getting nervous when you speak is serious and maybe not something that ever truly goes away. And maybe that's the way it's meant to be. I was at my doctors the other day and she said to me, "Matt you are showing all kinds of stress symptoms in your body'. I thought it was a strange thing to say. Just before I stepped into her rooms, I was thinking how great my life is and how happy and content I am. So I looked at her and said all that and more. She went on to explain how that may be so but my body was exhibiting the stress symptoms of Soldiers who spend time without leave in active duty. So I said ‘NOW seriously Doc, I fly in a plane, step onto a stage, tell people what I think, they clap (often loudly while standing) I go home and that's it, it's nowhere near the same as soldiering and living with life and death decisions.' She went onto say that while that may be true, the effects of what I do are perceived by the body in much the same way. I guess I' ll be drinking more tea and less coffee now and taking time for a little more R&R.

Now as interesting as all this personal health stuff may/may not be, I am making a point. How could I be so out of touch with the simple stress response of my human body? Clearly the nerves have not gone away, so I must have found a way to deal with them. Because I don't feel ‘nervous' per se when I speak. I am energised, I get into a state but I would not have called it nervous. If there are butterflies in my stomach nowadays then now they fly in formation. So, again, how could I be so out of touchwith my body's stress response?

With this question in my mind I started to ask my Keynote Speaking Coaching Clients what they were thinking about when they were nervous. After several dozen of these interviews I saw patterns emerge; Patterns of Nervous Tension.

It's all about what you focus on when you get nervous. I notice that those who do this speaking thing full time or at least a lot have found a way to shift their focus from things that make them nervous and onto things that are useful.

I see five rings of attention. And they exist in an evolutionary spread. It is not that one level is replaced by a higher level, but rather you incorporate all 5 levels of attention when you really start to master this getting nervous thing and replace it with getting energised and ready.

The 5 Rings of Nervous Tension Ring 1: SELF
When you focus on ‘you' when you spea
k, you are bound to get undone. In your head this becomes ‘I' issues - I am not prepared, I am not qualified, I am not wearing clothes that make me comfortable. I like to think that these worries are not some kind of narcissism but rather the natural result of being in front of so many people. First step; get over yourself. At this ring you should quickly coach yourself and replace the negative self talk with a question, ‘what can I offer that might be of service to the room?'

Ring 2: AUDIENCE

Most advice you get on how to handle nerves comes from this centre of attention. Well meaning advice such as ‘picture your audience naked' and ‘stare at their foreheads' are simply not helpful. It's a simple distraction strategy to overcome nerves. That's OK if you're simply going for the 15 minute once in a lifetime, sit down without embarrassing yourself speech. As a tribe of people committed to being World Class Presenters though, you need a more successful coping strategy than simply survival.


Ring 3: CONVERSATION

This is the first of the elevating rings. The outer three rings of CONVERSATION, MESSAGE and PROCESS all work together to help you truly manage your internal state and keep an appropriate level of arousal and focus without becoming ‘hamstrung' by sweaty palms. The Conversation state is about getting into dialogue with the audience. It may mean opening with questions, in a smaller audience asking them what they already know or think on your topic. With larger audiences you might send a survey out in advance polling their opinion and asking them what their biggest challenge is regarding your area of expertise. I often use rhetorical questions with very large audiences to start what is a two-way conversation with only me speaking.


Ring 4: MESSAGE

You have to have something to say worth listening to. Seems obvious right? It's amazing though with the survival mindset, we are OK saying something obvious, already understood and easily read or reviewed outside of the live experience. When preparing message for the live audience, spend more time on the words, the key ideas and the ways you can use repetitive variety to bring the thoughts from your mind to theirs.


Ring 5: PROCESS

Start to think about how you say what you are saying. Develop a third eye perspective where you begin to watch the science and art of oration. With this ‘student' view you begin to have an out of body experience when you speak. You become detached from the words and start to look at the way. It becomes a Zen like experience as you float metaphorically above yourself speaking and you have an expanded consciousness/awareness of all that is going on around you. You notice little nuances like that guy in the third row who straightened his tie; The CEO nodding in agreement to your message; The CFO on her ‘crack'berry emailing the accounts department to hold off on paying the catering bill. The trick is to stay engaged and connected to what is happening in the room and have a range of techniques you can access to change the direction, energy and feeling in the room.


When you are in control of your internal dialogue of self, aware of the needs of others in the room, engaged in a conversation with the room, delivering a message they value in a way that is compelling there is simply no time to get nervous. So, start from the outer rings and work back, rings 5,4,3 and then 2 and 1 kind of take care of themselves.

M@
Matt Church

7 comments:

  1. What a great article Matt! I completely agree that a wholistic approach to presenting is what's necessary. I think imagining your audience naked is going to make most people feel worse - maybe even sick! That's why (as you know) I've just witten a book called: DON'T PICTURE ME NAKED www.dontpicturemenaked.wordpress.com to help people apply the tips and techniques for confident influential presenting. I hope your excellent article helps the many millions of people who suffer from the debilitating condition of nervousness when presenting. Take care...Mx

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  2. is this concept the same as having a conversation with a group of people you may/may not know in any social setting? I'd add that most people are stuck at 1 and don't move fwd in everyday and every conversation

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  3. Cheers Michelle. Anyone who is in the market for agreat trainer and coach on presentation skills with extreme corporate experience contact Michelle she is great.

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  4. cheers anon. Yep I can see an exact correlation. Between conversational nerves and presentation nerves. eg. ACTING like the host at a networking event is a way of focusing on METHOD, haveing a planned yet flexible self introduction is doing the MESSAGE work. See previous post on WHAT DO YOU DO to see a way of managing this better.

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  5. I've been in situations before I speak where I can literally feel the adrenal glands pumping adrenaline into my body (it feels like when you have had 5 double shot lattes and it's only 10.30am) - I don't think the adrenals ever stop doing this because we need to be slightly larger than life when on stage and ready to react to whatever comes our way. As seasoned speakers we just get used to the feeling or make the feeling “normal”.

    The adrenals are only designed for fight or flight so even though speaking gives us a nice lifestyle where there can be loads of rest - we need to take specific care of the adrenals. In the western world they are well over worked by so many and especially by anyone who is stressed - some have the adrenals pumping 100% of their life - so no surprises when the adrenals start to fail if they are only designed to work in small short bursts.

    Speakers tend to kick the adrenals in a couple of hours before the talk starts and run them during the talk (usually an hour) then continue to have them switched on as you deal with the after talk onslaught. With a minimum four hours pressure on something designed to run four minutes.....ooops! :-)

    Massage is mandatory after every speaking gig and time to rest the mind. What often gets forgotten is the spiritual reconnection. We often remember to rest our minds and our physical body but the spiritual needs a boost as well because speakers are consistently going past the edge of their spiritual boundaries (in a good way). Just by our presence on stage where we are connecting with more souls in an hour than most connect with in a lifetime and this greater spiritual energy exchange needs re-alignment as well. Learning a technique such as Reiki or some of the newer techniques that can be done on self are awesome because you can self treat immediately after the event, then have the body work done the next day.

    You must have an awesome doctor because most would never have picked that up when your lifestyle screams the opposite of stressful.

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  6. Matt I love the model however I have to disagree about the nervous tension is forever thing. My friend and colleague Dr. David Lake had a severe public speaking phobia and he hasn't felt any of those feelings since treatment 12 years ago using EFT - Emotional Freedom Techniques. I'd recommend it to you too given what you have written about stress , and to anyone else who believes that you need to feel adrenaline or nervousness (as opposed to excitement and energy) in order to speak and present well. Those are good emotions for life-threatening situations of real danger, but not for being with a bunch of folk.

    Actually, you may prefer our simplified approach, Simple Energy Techniques (SET). Info at: http://www.eftdownunder.com/SET.html

    These techniques are part of a growing field known as Energy Psychology.

    The scientist in you may reject it at first viewing however I encourage you to let the proof be in the results. Most people notice results within minutes of using it. In a randomised control study we conducted at Curtin University, we found EFT could provide relief for even life-long phobias in as little as a single 30-minute treatment, results which held up at 6-9 month follow up, this research was published in the 2003 edition of the Journal of Clinical Psychology and has since been replicated in New York. Take a look!

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  7. Great post Matt. Like the way you package your content. Would like to link to this article from my blog. Would that be ok? My blog is at http://www.oneminutepresenter.com

    Cheers
    Warwick

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